Frequently Asked Questions

Everything you need to know about shopping at Bisque Golf.

What is the standard shipping time for orders?

We typically process orders within 1-2 business days. Standard shipping within the EU takes 3-5 business days, while international shipping may take 7-10 business days depending on your location.

Can I return golf equipment or apparel if it doesn't fit?

Yes, we offer a 30-day return policy for all unworn apparel and unused equipment in its original packaging. Please note that customized golf clubs or personalized items are final sale.

Are the golf clubs sold at Bisque Golf authentic?

Absolutely. We are an authorized retailer for every brand we carry, ensuring that all clubs, bags, and accessories are 100% authentic and backed by manufacturer warranties.

Do you offer international shipping outside of Europe?

Yes, Bisque Golf ships worldwide. Shipping costs and import duties are calculated at checkout based on your specific country and the weight of the items.

How can I track my order once it has been placed?

Once your order ships, you will receive an email containing a unique tracking number and a link to the carrier's website to monitor your delivery progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay to ensure a secure and seamless checkout experience.